If you wish to cancel your Psychology Today profile, membership, or subscription, log in to your practitioner account and go to **Account Settings**. Click on **Help** and look for the article related to account deletion. From there, you can either send an email to **therapist@psychologytoday.com** requesting account deletion or fill out the cancellation form and submit your request.
Therapists should be aware of their options before cancelling. They can pause the profile (temporarily hides your listing while keeping all data intact), deactivate (makes the listing invisible without closing the account), or permanently delete the account (irreversible).
In this guide, you'll get the exact steps to cancel your Psychology Today profile, membership, or subscription plus how to pause, delete, or reactivate your listing if that's what you need.
How to Cancel Your Psychology Today Profile | In 5 Steps
Log In to Your Psychology Today Account
Go to https://member.psychologytoday.com/us/login and sign in using the email address and password linked to your practitioner account. Make sure you're logging in as a therapist or professional not as a general user or client.
Go to Your Account Settings and Click on Help
Click on your profile picture in the top-right corner. Scroll down, look for the **Help** menu, and click on it.
Now Look for a Article - Can I Suspend my Account or Hide my Profile For a Short Time?
Now Scroll Down to Article Section and look for the "Can I suspend my account or hide my profile for a short time and click on it."
Send Email or Click on Contact
Now, when you open the article, you have two options. You can either send an email to therapist@psychologytoday.com with the relevant details requesting that your account be deleted or closed, or click on the **Contact** link to reach Psychology Today customer service and submit a deletion or cancellation request.
Now Fill the Form and Submit
Now, when you click on the **Contact** link, a form will open. Fill in all the relevant details and submit the form. After a few days, the Psychology Today team will get back to you via email.
Before You Cancel Know Your Options
A lot of therapists go looking for the cancel button when what they actually need is a pause. Psychology Today gives you a few different options when you want to stop or reduce your listing.
Alos Read: Top therapy practice Management Software →- Pause your profile hides your listing from the public directory temporarily while keeping your account and data intact
- Deactivate your profile similar to pausing; makes your listing invisible without fully closing your account
- Cancel your subscription ends your monthly payments and removes your listing from the directory
- Delete your profile entirely permanently removes your listing and all account data; cannot be undone
Pause, Deactivate, Delete, or Reactivate Your Full Options
Follow Steps 1–3 above, then look for a Pause Profile, Hide Listing, or Temporarily Deactivate option rather than cancelling outright. Pausing removes your listing from the public directory, keeps your account and data intact, and lets you reactivate instantly when you're ready. Best for parental leave, sabbaticals, or temporarily reducing caseload.
Deactivating sits between pausing and deleting it makes your listing invisible to clients browsing the directory, but keeps your account and all data on file. To deactivate, follow the same process as pausing and look for Deactivate Profile, Hide Profile, or Suspend Listing in your account or subscription settings.
Log in, go to Account Settings, and look for a Delete Account or Close Account option this may be under a settings or privacy section. If you can't find it, contact Psychology Today's support team and request account deletion. Deletion is permanent your profile, bio, endorsements, and history cannot be recovered. Whether you're looking to delete your Psychology Today profile entirely or just close the account tied to it, this is the option that removes everything. Only choose this if you're certain you won't return.
Log in to your account, go to your subscription or membership settings, and select Reactivate, Resume Listing, or Renew Subscription. Update your billing details if needed and confirm your profile will go live again once payment is processed. If you fully deleted your account, you'll need to start from scratch with a new sign-up.
Frequently Asked Questions
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